Privacy Policy

The Fade Factory Barbershop LLC, doing business as Fade Factory Barbershop (“we,” “us”), operates thefadefactorybarbershop.com and barbershops in Bryn Mawr and Chalfont, Pennsylvania. This policy explains what information we collect and how we use it.

Information we collect

• Contact details you give us: name, mobile number, and email.
• Service address, if you book a house call.
• Appointment details: services, dates, times, and barber.
• Membership status and booking history.
• Payment information, which is handled by our payment processors. We do not store full card numbers.

How we use it

• To book, confirm, and manage your appointments.
• To send appointment texts, including verification codes, confirmations, and reminders.
• To manage memberships and payments.
• To answer your questions and improve our service.

Text messages (SMS)

If you check the consent box when booking, we will text you about your appointments. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Who we share information with

We share information only with service providers that help us run the business, such as booking, payment, and text message providers, and only so they can perform those services. We may also disclose information when the law requires it.

How long we keep it

We keep your information while you are a customer and as long as needed for business and legal records. You can ask us to delete it.

Your choices

You can ask to see, correct, or delete your information, and you can opt out of texts at any time by replying STOP.

Contact us